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FAQ

 1. What’s the time of delivery?
 
    Hello, thank you for your consultation. Different order quantity, the delivery date is different. Below 10 pieces, 3 days to make delivery of the goods. 10-50 pieces, 7 days to make delivery. 50-100 pieces, 15 days to make delivery, 100-300 pieces, 20 days to make delivery. More than 300 pieces, delivery of the goods within one month after receiving the 30% deposit.
 
2. What is the minimum quantity?
 
     Hello, thank you for your consultation. Office chair minimum quantity is 1 piece, study desk and chair minimum quantity 10 pieces.
 
3. Do you have on-site service? How long is warranty?
 
     Hello, thank you for your consultation.We would recommend that you’d better check your chairs once every four months to ensure that screws are tight. The entire product warranty period is 5 years, more details please refer to "about us - plant operations".
 
4. Where is your factory?
 
     Hello, thank you for your consultation. Our factory locates in Building B, No. 4, Yiheng Road, Bulong Industrial Zone, Yantian Village, Fenggang Town, Dongguan city, Guangdong province, China. 
 
5. Can you send a catalog and price list for me?
 
     Hello, thank you for your consultation. Yes, please contact our sales in the CONTACT US zone, there will be the latest quotation sent to your designated email address.
 
6. Are there more pictures? Can you send a profile of each side of products for me?
 
     Hello, thank you for your consultation.Yes, you can download photo album and profile of each side of products in "DOWNLOAD" zone of ASCENDENT company website. If you need them to be sent by email, please contact us.
 
7. Can I make a bargain? Can it be cheaper?
 
     Hello, thank you for your consultation. Please send product photos and negotiated price to email address: marketing@ascendent.com.hk,  professional sales will consider your project.
8.have certificate of your products?
 
     Hello, thank you for your consultation. Yes, we have. Please contact us if you need copies of them. 

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